‘Whilst renting through James Pyle & Co, so much care went into the service at every step’
We offer a comprehensive Guide to Renting in and around the local areas for all applicants which provides tips and advice on the rental process and what to expect when renting a property.
Full details of all these requirements will be given to you when appropriate, we are always happy to answer questions or reassure you as to the progress of your Tenancy at any time. We aim to
Inventory & Schedule of Condition
Before your tenancy begins, we will organise a professional inventory which reflects the condition of the property. This is completed by an independent inventory clerk. This report will be used to compare the condition of the property when your tenancy ends.
Right to Rent Checks
We are required to check and make copies of every Tenants identification that allows them to rent in the UK. Ideally passport or 2 relevant documents. Speak to us if you need clarification on what ID is acceptable?
Insurance
Tenants should take out insurance to cover their own possessions, Landlord’s insurance does not cover tenants’ possessions. We strongly advise that you insure your own belongings and we do require you to obtain accidental damage insurance to cover the landlord’s possessions and fixtures and fittings. If you choose to arrange your cover independently, we will need a copy of the cover note or schedule on signing the tenancies.
Lost Key(s) or other security device(s)
Tenants are liable for the actual cost of replacing any lost key(s) or other security device(s). If the loss result in locks needing to be changed, the actual cost of a locksmith, new lock and replacement keys for the tenant, landlord or any other person requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (inc VAT) for the time taken replacing lost key(s) or other security device(s).
Where a tenant locks themselves out of a property outside of office hours and requires a member of staff to collect keys and attend the property, a call out charge of £15 per hour is payable by the tenant to cover time and travel costs. Staff call outs are not guaranteed and are subject to our availability. This is not a service that should be expected as part of any emergency call out.
Variation of Contract (Tenant’s Request)
‘Up to’ £50 inc VAT per agreed variation.
Change of Sharer (Tenant’s Request)
£40 (Inc.VAT) per replacement tenant or any reasonable cost incurred if higher. To cover the costs associated with taking landlord’s instructions, new tenants referencing and Right-to Rent check, deposit registration as well as the preparation and execution of new legal documents.
Permitted Payments during the Tenancy
During the tenancy the tenants will pay rent and contractual damages and defaults according to the terms agreed in the Tenancy Agreement. Tenants are also responsible for all utility bills payable to the provider, including the Council Tax, water and sewerage charges, telephone and broadband, gas, electricity, oil and television licence.
Memberships & Client Money Protection
James Pyle Limited, trading as James Pyle & Co, is a licensed member of ARLA Propertymark and is part of the Propertymark Client Money Protection scheme. Scheme Ref: C0123361
Our Client Money Handling Procedures are covered in Property Mark’s Conduct and Membership Rules. Click here for our certificate. The Rules are available here.
For more information on renting, the Government have produced a leaflet entitled “How To Rent” that Landlords and Tenants may find useful. It can be found here.
Alongside our sales team, we have an excellent lettings team who are on hand to help with renting your property in a smooth manner and providing a superb, professional service.
Have a property to let? Speak to our rental and tenant expert
Victoria Allman
Having grown up in Surrey, Victoria started her career in lettings in 1996 with Palace Gate Estates based in South West London where she progressed through the ranks to Associate Director. In 2003 she moved to Wiltshire working as a relocation agent for Countrywide and the MOD. After taking time out to raise her three children, Victoria joined James Pyle & Co in 2014 as the Lettings Director. In her spare time Victoria enjoys keeping fit, walking her dog and playing tennis.